What is Jetro CockpIT™?

Jetro CockpIT™a server-based computing (SBC) management and delivery platform based on Microsoft® Terminal Server. The system includes tools for server farm management, load balancing, application and content delivery based on Microsoft® RDP® protocol, real-time activity monitoring, and a usage reports generator. Both the management console and the client software are browser based.

What is Jetro BoostIT™?

Jetro BoostIT™ is a software add-on for enterprises that have server farms that employ server-based computing servers in addition to classic client/server architecture. BoostIT™can deliver applications in both Microsoft®'s RDP or Citrix®'s ICA protocol and includes tools to manage the server farm, load balance servers, monitor server activity in real-time, and generate usage reports. Both the management console and the client software are browser-based. BoostIT™allows enterprises to extend their server-based computing capabilities and reduce total cost of ownership without affecting network performance or stability.

What is INA® Technology?

Jetro Platforms Integrated Network Architecture, INA®, is an innovative architecture which includes server-based computing server farm management tools integrated with advanced directory services and remote PC management. Click here for full description of the technology.

What are the main benefits of Jetro Platforms server-based computing solutions compared to other solutions in the market?

Where can I buy Jetro CockpIT™?

Jetro CockpIT™ is sold exclusively through Jetro Platforms authorized resellers. To locate a reseller near you please click here

How can I become a Jetro Platforms reseller?

Please refer to the partners section on our website.

What is the usage policy and cost of Jetro CockpIT™?

CockpIT™ licensing is based on the number of concurrent users on a system. The CockpIT™ licensing model doesn't contradict or change Microsoft® Terminal Server's licensing model. For more information about Microsoft®'s Terminal Server licensing model please refer to: Terminal Server Licensing Model

What is the usage policy and cost of Jetro BoostIT™?

BoostIT™ licensing is based on the number of concurrent users on the system. BoostIT™ is sold only to customers who already have Citrix® license. The number of BoostIT™ licenses each customer can buy is limited to the number of Citrix® licenses he owns. To allow more useres to access server-based computing servers, buy additional CockpIT™concurrent user licenses.

How can I get a trial version of Jetro CockpIT?

Please complete your details here and you will be contacted in less than 24 hours.

Where can I learn how to use the system?

You can download full documentation from the support section on our website. For additional information please send an e-mail to :info@jp-inc.com or contact your Jetro Platforms reseller.

Who provides support for Jetro products?

Jetro resellers provide the fundamendtal support for Jetro's products. Every potential reseller has to go through our training program and sign our service statute before receiving authorization to sell Jetro Platforms products. This is how we make sure that our resellers have the expertise to support our systems. When there are issues the reseller can not handle, Jetro Platforms supports the reseller and ultimately the end user.

When should I use ICA® and when should I use RDP®?

The question is relevant only if you purchase Jetro CockpIT™ and Jetro BoostIT™ together. Consider the following when deciding which product is right for you:

• How many ICA® licenses do you own? Keep in mind that the ICA® licensing scheme is based on concurrent users.
  
• How many RDP® licenses do you own? Note that RDP® is licensed by device, not by concurrent user.
  
• Do you have applications that operate better on one of the protocols than on the other?
  
• Do you have users that use one protocol more than the other?
Keep in mind that the same application can be delivered using each or both protocols. Keep in mind that a user can have some applications delivered in one protocol and some in the other protocol.

What are the system requirements?

Jetro CockpIT™ Server : Windows 2000 Server, Service Pack 2, IE6, All MS Security Updates.
Supported client device : Win2K / NT4® / Windows 95/ 98/ME
User : Internet Explorer 5.5 or Later.
Administrator : Internet Explorer 6.
Terminal Servers : According to Microsoft® recommendations.
Directory Services Support : NT4® Domain & Active Directory.

Can I implement Jetro CockpIT™ in my organization's intranet?

Yes. Jetro CockpIT™ is portal ready.

Do I have to use an Internet browser to launch an application?

No. Jetro's DirectLINK ™ technology enables you to create shortcuts to remote applications on the user desktop or in the local Windows Start menu.

What do I have to install on the client workstation? How do I distribute applications to all of the users?

Each workstation must have Microsoft® Internet Explorer 5 or above installed. Jetro CockpIT™/BoostIT™ client software downloads automatically when the user attempts to launch an application for the first time. There is no need to go to each station physically. Client software upgrades are downloaded automatically to the user's computer when they become available.

We use NAT - some users see the server in one IP while others see a different one. Does Jetro CockpIT™ support both networks at the same time?

The Jetro CockpIT™ system fully supports different IP addresses or server names. Using a NAT does not reduce the system's capability nor does it lower system performance.

Does Jetro Platforms support remote access to a server-based network?

YES! Jetro CockpIT supports any kind of Virtual Private Network (VPN) solution including Citrix Secured Gateways (only available with Jetro BoostIT), Checkpoint VPN, and Netilla along with many others.

Jetro Client supports RDP & ICA built-in encryption and Jetro Client's negotiation protocol supports SSL*.

Terminal servers can be configured to communicate with remote users using NAT IP addresses or local/internal addresses for LAN users. User Profiles, a new feature in Jetro CockpIT Version 3.0, allows users to choose whether to communicate using NAT IP addresses or local/internal addresses.
* Requires Microsoft CA service, a part of the Windows 2000 Server package