Jetro CcokpIT™ Knowledge Base - Previous Versions
     

Welcome to the Jetro Knowledgebase. Topics are organized into eleven categories. For your convenience, some files have been duplicated and appear in more than one category. If you do not see a file that pertains to your topic, please e-mail Jetro Support at support@jp-inc.com and we will assist you directly.

Administrator Site     Backup and Redundancy    Client Installation/Un-installation    Client Login    Directory Service: Interactions    Directory Service: Settings    Installation    Licensing    Load Balancing    Maintenance    Running Applications    Terminal Services

Administrator Site  Administrator Cannot Access the Administrator Site.pdf  Configuring CockpIT™ for the NAT Environment.pdf  New Users or Groups Don't Appear in Security Policy.pdf  User Does Not Get a Newly Defined Application.pdf Back to top

Backup and Redundancy  Backing-up and Restoring CockpIT™.pdf  Creating a Server Failure Alert Script.pdf Back to top

Client Installation and Un-Installation  Jetro Client Failed to Download, Operate, or Install.pdf  Removing CockpIT™ Plug-in Files.pdf Back to top

Client Login  Error Message - Failed to Check in, Wrong Login Parameters.pdf  Error Message - Maximum concurrent users reached.pdf  Jetro Client Failed to Login Automatically During Restart.pdf  Login Button Does Not Work.pdf  Login Fails for All Users.pdf  TS Asks for Username and Password After Application Request.pdf  User Cannot Access Logon Page.pdf  User Cannot Login to CockpIT™.pdf Back to top

Directory Service: Interactions  Administrator Cannot Access the Administrator Site.pdf  Error Message - Failed to Check in, Wrong Login Parameters.pdf  Jetro Client Failed to Login Automatically During Restart.pdf  Login Fails for All Users.pdf  New Users or Groups Don't Appear in Security Policy.pdf  User Cannot Login to CockpIT™.pdf Back to top

Directory Service: Settings  Configuring CockpIT™ for NT4 Domain.pdf  Changing CockpIT™ to a Different Domain.pdf  Directory Service Performance Tuning.pdf Back to top

Installation  Configuring CockpIT™ for the NAT Environment.pdf  Configuring CockpIT™ for NT4 Domain.pdf  A Terminal Server Fails to Communicate with CockpIT™.pdf  Creating a Server Failure Alert Script.pdf Back to top

Licensing  Error Message - Maximum concurrent users reached.pdf Back to top

Load Balancing  Overview of CockpIT™ Load Balancing.pdf  Creating a Load Balancing File.pdf  Changing a Server's Load Balancing Policy File.pdf Back to top

Maintenance  CockpIT™ Registry Settings.pdf  Logging Internal System Events.pdf Back to top

Running Applications  Application Launching and Closing Takes Too Long.pdf  Error Message - No server available .pdf  A Specific Application Sometimes Does Not Work.pdf  TS Asks for Username and Password After Application Request.pdf  Users Can no Longer Launch Programs.pdf  User Does Not Get a Newly Defined Application.pdf  White Screen Appears Instead of Application.pdf   Back to top

Terminal Services  Configuring CockpIT™ for the NAT Environment.pdf  Error Message - No server available .pdf  A Specific Application Sometimes Does Not Work.pdf  TS Asks for Username and Password After Application Request.pdf  A Terminal Server Fails to Communicate with CockpIT™.pdf  White Screen Appears Instead of Application.pdf  Users Can no Longer Launch Programs.pdf Back to top