Jetro CockpIT™ Version 3.0 Knowledge Base
     

:: Quick search Users Cannot Access the CockpIT Logon Page Login Button Does Not Work Single User Cannot Access CockpIT Login Fails for All Users CockpIT Administrator Cannot Access the Site Jetro Client Failed to Download, Operate, or Install Users Cannot Launch Programs Now but Could Before Application Launching and Closing Takes a Long Time User Does Not Get a Newly Defined Application Specific Application Sometimes Works and Sometimes Doesn't White Screen Appears Instead of an Application Terminal Server Asks for Username and Password Terminal Server Fails to Communicate with CockpIT "No server available" Error Message Newly Defined Users or Groups Can Not Be Added to a Security Policy "Maximum concurrent users reached" Error Message "Failed to check in, wrong login parameters" Error Message Jetro Client Failed to Login Automatically When Restarting Computer Configuring CockpIT for the NAT Environment Removing CockpIT Plug-in Files Changing the Domain to Which CockpIT is connected to Determining the size of the Directory Service Optimizing CockpIT Synchronization with Directory Service Creating a Server Failure Alert Script Creating a Load Balancing File Changing a Server's Load Balancing File Backing-up CockpIT Data, Files, and Site Icons Restoring the CockpIT Administrated Server Farm JdsWebClient.dll or MstsCax.dll Can Not Be Found Failed to Trigger Application

JKB00315 “No server available” Error Message When Launching an Application Symptoms: All users get the following error message when they try to launch applications: 'No server available' Possible Causes: · No Terminal Server Agents have been installed in network terminal servers · No terminal server available Possible Resolutions: Install a Terminal Server Agent in every terminal server that should deliver applications. 1. Open the CockpIT Administrator Site from the terminal server where you want to install a TS Agent. 2. Click on the Hosts Icon. 3. Click on the TS Agent Setup Tab. 4. Click Install. 5. Follow the instructions in the setup wizard. 6. Click on the Hosts Tab and enable the server when installation is complete. See “Installing a Terminal Server Agent,” page 6 in the CockpIT Installation Guide for more information.   Back to top